Customer.io’s Customer Advisory Board

The Customer.io Customer Advisory Board (CAB) provides a forum for industry innovators to share experiences and advise Customer.io teams as we continue to shape the landscape in the areas of customer marketing and engagement.

Customer.io’s Customer Advisory Board members offer expertise and insights that help drive the development of Customer.io’s product offering, as well as our long-term strategy to address the industry’s current and future opportunities.

Program Objectives

Validate and Ideate

Validate and ideate on Customer.io’s strategy and discuss major product decisions that will impact Customer.io’s go-to-market plans and product roadmaps.

Learn

Learn more about the trends and priorities that shape leading businesses within Customer.io’s customer base.

Guide

Guide Customer.io on forward-looking strategic initiatives and investment prioritization

Promote

Promote free-flowing confidential discussion and knowledge sharing among peers, including common challenges and best practices.

Board Member Benefits

Learn

Learn firsthand about Customer.io’s product strategy and influence its direction.

Network

Network with your peers and make new connections with leaders across industries.

Early Access

Get early access to Customer.io’s product roadmaps and preview features before general release.

Connect

Connect with Customer.io product managers, strategists, and subject matter experts who can advocate for your ideas and your business.

VP of Product at Customer.io, Brian Thomas

We built the advisory board to listen and collaborate with customers about the future of communication tools. It’s not about marketing and upsells, it’s about sharing our experiences and discovering what we need to build next together.

Brian Thomas, VP of Product