List of Subprocessors
Below is a list of subprocessors we work with and the purpose for why we use their services.
Customer.io Infrastructure Subprocessors
Sub-processor | Purpose | Location | More information |
|---|---|---|---|
Amazon Web Services | Cloud Hosting | USA | https://aws.amazon.com/ |
Google Cloud Platform | Cloud Hosting, Analytics | USA, Belgium | https://cloud.google.com/ |
Customer.io Platform Subprocessors
Sub-processor | Purpose | Location | More information |
|---|---|---|---|
Apple | Customer Communications | USA | https://www.apple.com/ |
Fullstory | Product Analytics | USA | https://help.fullstory.com/ |
Mailgun | Customer Communications | USA, EU | https://www.mailgun.com/ |
Mixpanel | Product Analytics | USA | https://mixpanel.com/ |
Sendgrid | Customer Communications | USA | https://sendgrid.com/ |
Sentry | Error tracking | USA | https://sentry.io/ |
Stripe | Third-party Payment Proc. | USA | https://stripe.com/ |
Customer.io Customer Support Subprocessors
Sub-processor | Purpose | Location | More information |
|---|---|---|---|
Clearbit | Customer Intelligence | USA | https://clearbit.com/ |
Help Scout | Customer Communications | USA | https://www.helpscout.com/ |
Grammarly | Customer Communications | USA | https://www.grammarly.com/ |
Zendesk | Customer Communications | USA | https://www.zendesk.com/ |
Planhat | Business Analytics | USA | https://planhat.com/ |
Customer.io Business Operations Subprocessors
Sub-processor | Purpose | Location | More information |
|---|---|---|---|
DBT Cloud | Business Analytics | USA | https://www.getdbt.com/ |
GitHub | Issue Tracking | USA | https://github.com/ |
Mode Analytics | Business Analytics | USA | https://mode.com/ |
Notion | Internal Communications | USA | https://www.notion.so/ |
Segment | Business Analytics | USA | https://segment.com/ |
Sigma | Business Analytics | USA | https://www.sigmacomputing.com/ |
Slack | Internal Communications | USA | https://slack.com/ |
Stitch | Business Analytics | USA | https://www.stitchdata.com/ |
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