Tag

Industry insights

58 posts

retention marketing blueprint book on orange background

Product-led growth

The Retention Marketing Blueprint: Channel Strategy

Molly Evola

Molly Evola

Sr. Content Marketing Manager

Illustration showing customer data flowing into automated marketing campaigns across email, SMS, and in-app channels

What are the most effective data-driven marketing strategies in 2026?

Molly Evola

Molly Evola

Sr. Content Marketing Manager

Personalization

The customer memory system: Building marketing that remembers

Janelle P

Janelle P

Content Marketing Manager

Lifecycle marketing

From UNSPAM 2026 to action: 5 takeaways worth stealing

Cody Stover

Cody Stover

Director, Demand Gen

Customer.io's "ask agent" prompting box

Why we built one agent, not many

Matthew Newhook

Matthew Newhook

Chief Technology Officer

How company size shapes your customer messaging strategy

Lifecycle marketing

How company size shapes your customer messaging strategy

Molly Evola

Molly Evola

Sr. Content Marketing Manager

Customer messaging playbook: 7 trends, 7 things to try now

Lifecycle marketing

Customer messaging playbook: 7 trends, 7 things to try now

Molly Evola

Molly Evola

Sr. Content Marketing Manager

2026 customer messaging trends: The complete data

Lifecycle marketing

2026 customer messaging trends: The complete data

Molly Evola

Molly Evola

Sr. Content Marketing Manager

Customer messaging in 2026: Email, SMS, push, in-app & beyond

Customer messaging in 2026: Email, SMS, push, in-app & beyond

Molly Evola

Molly Evola

Sr. Content Marketing Manager

Beyond email: How webhooks are changing customer engagement

Lifecycle marketing

Beyond email: How webhooks are changing customer engagement

Molly Evola

Molly Evola

Sr. Content Marketing Manager

Claude Cowork for marketers: AI that executes

Lifecycle marketing

Claude Cowork for marketers: AI that executes

Molly Evola

Molly Evola

Sr. Content Marketing Manager

Talk Shop: Why the best AI use cases aren't the shiny ones

Lifecycle marketing

Talk Shop: Why the best AI use cases aren't the shiny ones

Naomi West

Naomi West

Sr. Product Marketing Manager

Talk Shop: Managing AI like an air traffic controller

Lifecycle marketing

Talk Shop: Managing AI like an air traffic controller

Naomi West

Naomi West

Sr. Product Marketing Manager

Talk Shop: How to use AI without losing your creative soul

Lifecycle marketing

Talk Shop: How to use AI without losing your creative soul

Naomi West

Naomi West

Sr. Product Marketing Manager

Making the business case to switch marketing automation platforms

Message composing

Making the business case to switch marketing automation platforms

Molly Evola

Molly Evola

Sr. Content Marketing Manager

What’s next for lifecycle marketing in 2026

Lifecycle marketing

What’s next for lifecycle marketing in 2026

Molly Evola

Molly Evola

Sr. Content Marketing Manager