Automation

Explore marketing automation strategies to engage customers through email, push, in-app, and SMS.

Screenshot of Claude Cowork creating a branded email in Customer.io Design Studio from a single text prompt

Message composing

Using cowork to personalize emails at scale: A 9x tutorial

Molly Evola

Molly Evola

Sr. Content Marketing Manager

retention marketing blueprint book on orange background

Product-led growth

The Retention Marketing Blueprint: Channel Strategy

Molly Evola

Molly Evola

Sr. Content Marketing Manager

Illustration showing customer data flowing into automated marketing campaigns across email, SMS, and in-app channels

What are the most effective data-driven marketing strategies in 2026?

Molly Evola

Molly Evola

Sr. Content Marketing Manager

llm actions block in customer.io visual workflow builder

Lifecycle marketing

LLM actions in action (and prompts you can steal)

Molly Evola

Molly Evola

Sr. Content Marketing Manager

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Product-led growth

Some of our best customers never open our app

Naomi West

Naomi West

Sr. Product Marketing Manager

Lifecycle marketing

From UNSPAM 2026 to action: 5 takeaways worth stealing

Cody Stover

Cody Stover

Director, Demand Gen

green background with an auto.link text and cursor clicking

Message composing

Auto linking in email: Feature or bug?

Mark Robbins

Mark Robbins

Developer Advocate

Outlook broken icon

Message composing

New Outlook, same headache

Mark Robbins

Mark Robbins

Developer Advocate

Side-by-side comparison of an email color grid in standard and forced dark mode, showing how Gmail on Android shifts background and text colors through algorithmic darkening

Message composing

Taming forced dark mode: How to test and fix email color changes

Mark Robbins

Mark Robbins

Developer Advocate

How company size shapes your customer messaging strategy

Lifecycle marketing

How company size shapes your customer messaging strategy

Molly Evola

Molly Evola

Sr. Content Marketing Manager

Customer messaging playbook: 7 trends, 7 things to try now

Lifecycle marketing

Customer messaging playbook: 7 trends, 7 things to try now

Molly Evola

Molly Evola

Sr. Content Marketing Manager

2026 customer messaging trends: The complete data

Lifecycle marketing

2026 customer messaging trends: The complete data

Molly Evola

Molly Evola

Sr. Content Marketing Manager

How to choose the best omnichannel messaging platform for your team

Lifecycle marketing

How to choose the best omnichannel messaging platform for your team

Molly Evola

Molly Evola

Sr. Content Marketing Manager

Customer messaging in 2026: Email, SMS, push, in-app & beyond

Customer messaging in 2026: Email, SMS, push, in-app & beyond

Molly Evola

Molly Evola

Sr. Content Marketing Manager

Beyond email: How webhooks are changing customer engagement

Lifecycle marketing

Beyond email: How webhooks are changing customer engagement

Molly Evola

Molly Evola

Sr. Content Marketing Manager

A side-by-side comparison of impersonal vs. personalized in-app messages

Mobile marketing

Personal vs. personalized: Making in-app messages feel relevant

Janelle P

Janelle P

Content Marketing Manager

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