Articles

Lifecycle marketing

From UNSPAM 2026 to action: 5 takeaways worth stealing

Cody Stover

Cody Stover

Director, Demand Gen

Newsweek 2025 most-loved workplace badge

What makes Customer.io a most-loved workplace

Molly Evola

Molly Evola

Sr. Content Marketing Manager

green background with an auto.link text and cursor clicking

Message composing

Auto linking in email: Feature or bug?

Mark Robbins

Mark Robbins

Developer Advocate

lessons learned from shipping the Customer.io MCP server

What shipping an MCP server taught us about our customers

Paul Senechko

Paul Senechko

VP of Engineering

Subscribe

Get the latest tips & guides, right to your inbox

262 posts

Outlook broken icon

Message composing

New Outlook, same headache

Mark Robbins

Mark Robbins

Developer Advocate

Customer.io, Tigres UANL, and Raidar.io logos

How Tigres and Raidar.io built Liga MX's most engaged fanbase

Molly Evola

Molly Evola

Sr. Content Marketing Manager

Customer engagement platforms that integrate with Snowflake

Molly Evola

Molly Evola

Sr. Content Marketing Manager

bell with red circle notification icon to represent push notifications

Personalization

Personal vs. personalized: Push notifications

Molly Evola

Molly Evola

Sr. Content Marketing Manager

Georgia Aquarium jellyfish exhibit with the Georgia Aquarium

How Georgia Aquarium modernized its marketing stack with Customer.io

Molly Evola

Molly Evola

Sr. Content Marketing Manager

Side-by-side comparison of an email color grid in standard and forced dark mode, showing how Gmail on Android shifts background and text colors through algorithmic darkening

Message composing

Taming forced dark mode: How to test and fix email color changes

Mark Robbins

Mark Robbins

Developer Advocate

AI Agent launch demo with title "this changes everything"

Full demo of our biggest launch ever: AI Agent, Goals, LLM actions

Naomi West

Naomi West

Sr. Product Marketing Manager

Customer.io's "ask agent" prompting box

Why we built one agent, not many

Matthew Newhook

Matthew Newhook

Chief Technology Officer

Introducing LLM actions: AI decisioning built into your workflows

Personalization

Introducing LLM actions: AI decisioning built into your workflows

Molly Murphy

Molly Murphy

Sr. Product Marketing Manager

Some launches add features. This one adds up to something.

Some launches add features. This one adds up to something.

Naomi West

Naomi West

Sr. Product Marketing Manager

How company size shapes your customer messaging strategy

Lifecycle marketing

How company size shapes your customer messaging strategy

Molly Evola

Molly Evola

Sr. Content Marketing Manager

Customer messaging playbook: 7 trends, 7 things to try now

Lifecycle marketing

Customer messaging playbook: 7 trends, 7 things to try now

Molly Evola

Molly Evola

Sr. Content Marketing Manager

GDPR compliant

AICPA SOC certified

Users love us

Security first

HIPAA compliant

Supercharge your messaging

Get startedGet started Book a demoBook a demo

14-day free trial
No credit card required
Cancel anytime