Straightforward pricing that grows with you 

Essentials
starts at
$100
per month, billed yearly
For small companies who are gaining momentum

Features you'll love:

  • 5,000 profiles included free

  • 1 million emails per month

  • 500 object profiles + 2 object types

  • Email and community support

  • Ad audience sync

  • Visual workflow builder

  • Data Pipelines Starter Plan

Premium
starts at
$1,000
per month, billed yearly
For companies who are growing rapidly

Everything in Essentials, plus:

  • Custom profile volume & pricing

  • Custom email volume & pricing

  • 5,000 object profiles & 10 object types

  • Premium chat & email support

  • 90-day onboarding support

  • HIPAA Compliance

  • Parcel editor licenses

Enterprise
 
Let's talk
 
For small companies who are gaining momentum

Everything in Premium, plus:

  • Our best pricing on profile & email volume

  • Priority technical support

  • Migration support*

  • Dedicated Customer Success Manager*

  • Dedicated hardware

  • Audit logging & data governance

Trusted by 7,600+ brands around the world to send data powered communication each day

Parcel

Looking to up-level your email design? Code, preview, and collaborate using Parcel by Customer.io, the email creation platform designed specifically for email.

Startup program

If your company has raised less than $2 million in funding, you may be eligible for one free year of messaging and data integration with Customer.io.

FAQ

As many as you want! In fact, we encourage all team members to use Customer.io for consistent messaging across all of your product and marketing sends.