All-in-one customer engagement platform
Unify your customer data management, create personalized messages, and design your emails in a single, intuitive interface. Experience powerful tooling for campaign development loved by marketers, developers, designers, and data analysts alike.
Connect on preferred channels
Create unique customer interactions across mobile and web through channels like email, push, in-app, and SMS.
Email marketing
Automated journeys, one-time sends, and transactional messages.
In-app messages
Embedded experiences in your website and app.
Push notifications
Rich informational messages with deep linking capability.
SMS
Deliver text, multimedia (MMS), and WhatsApp messages.
Build messages that drive impact
Visual workflow builder
Drag-and-drop interface to easily outline exactly how you want your automations to flow.
Personalization
Utilize first-party data to customize messages, delivering impactful customer experiences.
Metrics and analytics
Run custom reports or export your data to better understand campaign performance.
A/B testing
Optimize messaging through content and cadence experimentation.
Real-time data
Power your marketing automation with real-time data for personalized experiences.
Email design systems
Organize code in reusable blocks, create attributes, use conditional statements, and loop over data.
Seamlessly transform data into actionable insights
Discover how you can use real-time data in Customer.io to power your automated messaging campaigns.
Data-driven segmentation
Use real-time data and unlimited behavioral conditions for lists, campaign triggers, filters, conversion goals, and more.
Custom objects
Enhance message precision with data like current company, courses completed, or properties owned.
Data warehouse sync
Sync all your data and enjoy real-time accuracy with native reverse ETL support for Snowflake, Big Query, and more.
Data activation
Activate your data with unlimited sources and destinations to personalize the customer journey.
US and EU data centers
Select the region for storing your customers' data to meet your business needs and ensure proper compliance.
Ad audience sync
Automatically keep your segments in sync with Google, Facebook, Instagram, and YouTube ad networks.
Code high-quality emails
Parcel’s code editor allows for collaborative, real time editing and is packed with features like emmet, auto-complete, Can I Email data, and plain text support.
Drag-and-drop editor
Design responsive emails without coding. Seamlessly add content blocks, images, buttons, and global styles.
Liquid personalization
Use variables and other logical statements to send dynamic messages based on customer data.
Email accessibility
Easily identify and flag critical, serious, moderate, and mild accessibility issues.
Custom subscription center
Let your audience decide what messages they want to receive.
Localization
Deliver content in your customers' preferred language with multi-language variations.
Code editor
Build, preview, and collaborate using an editor designed specifically for coding email.
Designed for your entire team
Tailored for universal usability, our platform minimizes operational overhead, guaranteeing maximum ROI for brands of all sizes.
Workspaces
Workspaces enable seamless management across multiple products, sites, or apps within a unified account. Admin users can designate team members with access and management privileges for each workspace.
User permissions
Admin-level users can control who on your team can create, edit, and view workspaces, workflows, people, messages, metrics, and more.
Compliance
As a data company, we understand the importance of keeping your company’s data secure. Stay compliant with GDPR, HIPAA, SOC 2 Type II, CCPA, and other regulations.
Integrations
Flexible integrations your developers will love. From data warehouses to analytics tools, confidently connect to the databases and applications you use to scale your business.
Free trial for all plans
Join thousands of businesses around the globe who use Customer.io to send their automated messaging campaigns and strengthen relationships.
Features you'll love:
5,000 profiles included free
1 million emails per month
500 object profiles + 2 object types
Email and community support
Ad audience sync
Visual workflow builder
Data Pipelines Starter Plan
Everything in Essentials, plus:
Custom profile volume & pricing
Custom email volume & pricing
5,000 object profiles & 10 object types
Premium chat & email support
90-day onboarding support
HIPAA Compliance
Parcel editor licenses
Everything in Premium, plus:
Our best pricing on profile & email volume
Priority technical support
Migration support*
Dedicated Customer Success Manager*
Dedicated hardware
Audit logging & data governance
Preferred by product-led companies
One of the biggest successes with Customer.io is being able to have multiple teams use the platform to generate value. Because the UI is so intuitive, anyone can go in and start building complex campaigns.
We were blown away by our ability to have marketers create complex automations without having to get too technical. We also have engineers in the platform and love that both departments can easily execute their visions.
We send every single customer profile from our database into Customer.io. Attributes are constantly changing too, so we need a platform that automatically updates people's values whenever they change.
Using Customer.io has brought together our DevOps, growth, and operational teams and processes to reach our customers in a personalized, authentic way that was previously unimaginable.
Customer.io is an irreplaceable piece for our marketing automation and operations stacks. It's flexible and powerful, yet simple and intuitive enough such that anyone on our team can build rich, diverse customer journeys with ease.
Supercharge your messaging automation
- 14-day free trial
- No credit card required
- Cancel anytime