Use your Mailjet Account to Send Customer.io
Customer.io supports using your own Mailjet account to send email with zero loss in functionality. To do this there are two places you’ll need to change settings:
First, you need to point Mailjet’s webhooks at Customer.io and get your SMTP information.
Add the following webhook URL on the Mailjet event triggers page for every event execpt for open and click:
Use the correct URL for your region
track-eu. We redirect traffic from US endpoints to EU-based accounts, however the traffic still passes through US servers and data may be logged in the US.
If you want to track opens and clicks via Mailjet only, you can change the sending behavior on an email by email basis.
On the main SMTP details screen, you’ll find your SMTP credentials. You’ll need them to configure Customer.io.
First, head to Workspace Settings -> Email -> Custom SMTP Settings and click the Add Custom SMTP Server button:
Then add in your Mailjet SMTP credentials:
|User name||[Your SMTP User Name]|
|Password||[Your SMTP Password]|
When you save your settings, we’ll start sending emails through your Mailjet account.
Your account is now set up to send email through Mailjet. If you have any questions or feedback about setting this up, just get in touch and we’ll be happy to help!