Use your Mailgun Account to Send supports using your own Mailgun account to send email with zero loss in functionality. To do this there are two places you’ll need to change settings:

1. On Mailgun

First, you need to point Mailgun’s webhooks at and get your SMTP information.

Point Mailgun’s webhooks at

Add the following webhook URL on the Mailgun webhooks page or every domain you’ll be sending via

  • US:
  • EU:

 Use the correct URL for your region

If your account is based in the European Union (EU), make sure you use endpoints beginning with track-eu. We redirect traffic from US endpoints to EU-based accounts, however the traffic still passes through US servers and data may be logged in the US.
Example webhook config
Example webhook config


The Clicks and Opens webhooks should not be sent back to as we’re already tracking this information on our side and each event will be recorded twice (via and via Mailgun).

If you want to track opens and clicks via Mailgun only, you can change the sending behavior on an email by email basis.

Get your SMTP Information

On the main screen for your domain, you’ll find your SMTP credentials. You’ll need them to configure

Mailgun config settings
Mailgun config settings

2. In

Configure custom SMTP settings

First, head to Workspace Settings -> Email -> Custom SMTP Settings and click the Add Custom SMTP Server button:

Custom SMTP settings
Custom SMTP settings

Then add in your Mailgun SMTP credentials:

Mailgun SMTP
Mailgun SMTP
Field Value
Port 2525
Authentication Login
User name [Your SMTP User Name]
Password [Your SMTP Password]

When you save your settings, we’ll start sending emails through your Mailgun account.


Your account is now set up to send email through Mailgun. If you have any questions or feedback about setting this up, just get in touch and we’ll be happy to help!

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