Exporting Data for a Single Person
- 1 minute to read
Need to export all data associated with a single person? No problem!
Head to the individual Person page for the end-user whose data you need to export, and select the 'Export Profile Data’ option in the dropdown:
This will export all of the data that we have for a specific end-user. It may take a little while, but we'll let you know when it's done, and it will also appear on your Exports page like this:
What data we store
For each user, we store several types of data, all available for export:
- All user attributes
- All user event data
- User mobile device IDs,
last_usedtimestamps, and platforms (if you're sending us device data)
- All deliveries for that customer, with their full content
- Delivery metrics and metadata (delivery ID, the campaign, message name, type, etc.)
What an export looks like
A single export will contain several different .json files for the above data types:
attributes.jsoncontains all current attribute values for that end-user.
details.jsoncontains deliveries and their content for that customer, one per line
devices.jsoncontains the device ID, platform, and when the device was last used-- for up to 25 devices you associate with a given end-user (sorted by
events2.json.gzwill contain all events (and their associated data) performed by the customer; from our event logs, one per line
metrics.jsonincludes all individual delivery stats (timestamps for activities, and meta information), one delivery per line
After 60 days, a given user's profile export will expire and we delete it. If you need that user’s data again, you can always head back to their Person page to generate a new one.