Screen tracking

Updated

Screen views are events that record the pages that your audience visits in your app. They have a type property set to screen, and a name representing the title of the screen or page that a person visited in your app.

Screen view events let you trigger campaignsA series of actions that you perform for each person who matches criteria. Campaigns typically send people a series of messages, but you can also use campaigns to send webhooks, update attributes, etc. or add people to segmentsA group of people who match a series of conditions. People enter and exit the segment automatically when they match or stop matching conditions. based on the parts of your app your audience uses. Screen view events also update your audience’s “Last Visited” attribute, which can help you track how recently people used your app.

Enable automatic screen tracking

When you enable automatic screen tracking, the SDK sends an event every time a person visits a screen in your app. You can turn on automatic screen tracking by appending autoTrackActivityScreens(true) to CustomerIOBuilder.

When automatically tracking screen events, we capture the name of the screen with the following priority from highest to lowest:

  1. We check if the current Activity has a label in the manifest file. If it does, the SDK will use the value for label.
  2. We get the class name of the Activity and use that value.

The SDK will take whatever value it receives and will strip the word Activity from it. Example: If you have an Activity with the manifest label or class name ProfileActivity, the SDK will track the screen view with the name Profile.

val builder = CustomerIOBuilder(
   appContext = this,
   cdpApiKey = "your-cdp-api-key",
)

builder.autoTrackActivityScreens(true)
builder.build()

If you want to send more data with screen events, or you don’t want to send events for every individual screen that people view in your app, you can send screen events manually.

Send your own screen events

Screen events use the .screen method. Like other events, you can add a map of properties object containing additional information about the screen event or the currently-identified person.

CustomerIO.instance().screen("baseballDailyScores", buildJsonObject {
    put("prevScreen", "home")
    put("secondsInApp", 120)
});
CustomerIO.instance().screen(
  name = "baseballDailyScores",
  properties = mapOf("prevScreen" to "homescreen", "secondsInApp" to 120)
)
Copied to clipboard!
  Contents
Current release
 4.2.0
Is this page helpful?