Export data for a single object

Export data about an object to JSON including its attributes and relationships.

Export an object and its relationships

You can export data for a single objectNot to be confused with a JSON object, an object in Customer.io is a non-person entity that you can associate with one or more people—like a company, account, or online course. You can use objects to message people based on changes to their company, account, or colege course itinerary. from an object’s detail page or the object list page.

  1. Select an object type from the left hand navigation.
  2. Click the name of the object you want to export.
  3. Click Options in the top right then choose “Export Object data.”
    On the left hand navigation, the object type Companies is selected. You see a detail page for an object called Acme Corp. In the top right, the Options dropdown shows Export Acme Corp data.
    On the left hand navigation, the object type Companies is selected. You see a detail page for an object called Acme Corp. In the top right, the Options dropdown shows Export Acme Corp data.
  4. Confirm your action.

You will receive an email to download the export. You can also go to Data & Integrations > Exports to download the files.

The export will include two JSON files - one with the object’s attributes and the other with relationships to the object:

  • attributes.json contains all current attribute values for the object.
  • relationships.json contains all people related to the object. People data includes identifiers like cio_id, email, and id. The object is identified by its cio_object_id.

Both contain cio_object_id so you can reconcile the files.

Expiry

After 60 days, the export expires, and we delete it from your workspace. If you need the export again, you can always generate a new one!

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