Urban Airship Push - FAQ

Can an Urban Airship push notification trigger a conversion in my campaigns?

Conversions in Customer.io track the last email or communication sent before the user enters a conversion segment. If you are tracking users performing an action or entering a segment after receiving a push notification, then a user can be marked as converted after receiving the notification.

How can I see if my Push was delivered successfully?

You would want to view successfully completed messages in the Campaign Sent tab, which will show a state of Sent or Failed. You can also filter for these push notifications in the Delivery Log.

Can I segment based on Urban Airship push notifications?

Yes! To segment for a push notification, you can use the segment builder as usual:

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