Customer.io, GDPR, and you!

GDPR (General Data Protection Regulation) is a regulation to strengthen and unify data protection for EU citizens. In a nutshell, its goal is to protect individuals’ data and grant them rights over access to and usage of that data.

We’d encourage you to read the text in full, as well as to consult with your legal counsel for the most complete understanding of the GDPR.

Customer.io helps you use customer data to help send personalized messaging. We understand the power of this capability, and with it the importance of helping you protect that data. We’ve stated our public commitment to the regulation and, as part of that, have either built new features for the product, or made them more accessible.

Documentation Directory

This is a collection of documentation for features of Customer.io which help you comply with GDPR article 24 (responsibility of the controller).