Environments in Customer.io make it easy for you to test emails and sending logic before putting data in to the production system.
Each account in Customer.io shares the following data across all environments:
In fact, it’s probably more helpful to talk about what’s different between environments.
Environments don’t share the same customers or the data that gets attached to customers:
Everything else is the same, but
A note about newsletters When a newsletter is sent, it is sent only to the matching people in the current environment. An unsent draft of the newsletter will exist in the other environments.
In the top left of the app, you might notice the environments drop down.
Clicking on an environment will switch to that environment. You can also:
In the environment settings you’ll see the site id and API key for that environment.
You can also rename or delete the environment.
Environment names are free-form. You can call an environment whatever you like. However a suggested pattern is something like the following:
If you have any questions or thoughts on on how to improve environments, please let us know.