Scheduled syncs

PremiumThis feature is available on our Premium and Enterprise plans. Updated

We pull data from Salesforce on a regular interval (that you set) called a sync.

sequenceDiagram participant a as Salesforce participant b as Data Pipelines participant c as Destinations note over a, c: Sync Data: occurs on a schedule a->>a:Changes happen
in Salesforce b->>a: Query for changes a->>b: Send changeset b->>b: Convert to people,
events, objects b->>c: Send to destination

While you can see incoming data in the Data In tab like most sources, syncs also show in the Imports tab. Here, you’ll see each scheduled sync operation and how many records were successful or failed. It gives you an at-a-glance understanding of the data that makes it into your pipeline.

We show a sync of contacts (people) that completed in the Imports tab
We show a sync of contacts (people) that completed in the Imports tab

Scheduled syncs use Salesforce’s API limits. These limits are fairly generous if you’re using Salesforce’s Enterprise edition or Professional edition with the API access add-on. It’s highly unlikely you’ll hit the limit.

How Salesforce handles API limits

Salesforce has daily API limits which depend on your plan. These limits are shared across every application that uses the Salesforce API, not just Data Pipelines. When you reach an API limit, Salesforce stops sending data and responds with an error.

When you reach your limit, you’ll stop seeing data in Data Pipelines for the rest of the 24 hour period. If you notice a conspicuous lack of Salesforce data for a period of time, it’s likely that you’ve reached your Salesforce’s API limit(s). You can find errors related to API limits by inspecting your latest syncs in the Imports tab.

Syncs batch incoming data

Syncs batch incoming data up to 1000 records at a time. This means that a sync can process up to 1000 Salesforce records with a single Salesforce API call. This helps stay within your Salesforce REST API limits.

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