Twilio Engage Messaging Destination
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About this integration
Twilio Engage brings Segment, Twilio, SendGrid, and WhatsApp together to help you create and send email, SMS, and WhatsApp campaigns to your customers. As a destination, you can identify profiles in Twilio and send events that trigger messages, helping you maintain timely, personal relationships with your customers.
Go to the CDP tab and click Connections.
Click Add New under Destinations.
Select the Twilio Engage Messaging destination.
(Optional) Select the sources that you want to connect to this destination. You can always connect sources to your destination later. We’ll only show you eligible sources.
Configure your destination.
Twilio Account SID: Twilio Account SID
Twilio Api Key SID: Twilio API Key SID
Twilio Api Key Secret: Twilio API Key Secret
Profile Api Environment: Profile API Environment
Profile Api Access Token: Profile API Access Token
Space Id: Space ID
Source Id: Source ID
Webhook Url: Webhook URL that will receive all events for the sent message
Twilio Hostname: Overrides the default Twilio host name used mainly for testing without having to send real messages.
Connection Overrides: Connection overrides are configuration supported by twilio webhook services. Must be passed as fragments on the callback url
Region: The region where the message is originating from
Click Enable Destination.
When you’re done setting up your destination, you can go to the Actions tab to see how we map source events to your destination.
You may need to add actions for this destination
While we often have default triggers for actions, we don't always add those actions as defaults. You may need to add actions to make sure that you're sending all the data that you want to send to your destination. See our actions page for help setting up actions.
|Send SMS||Send SMS using Twilio|
|Send WhatsApp||Send WhatsApp using Twilio|