September Release Notes

We were busy in September working on some big projects you’ll see later this year, yet we always leave room for improvements to performance, usability, and small commonly requested features. Read on to learn what we improved this month!

What’s New?

Tagging for Newsletters and Segments

Sometimes you spend a little too much time searching for that one particular Newsletter. What was it called again? It happens. To help you save time and stay organized, we added tagging to Newsletters and Segments alongside existing support for Campaigns. Tags can also be used on the Analysis page to understand the performance for an entire category of messages.

Message Content in Reporting Webhooks

Reporting Webhooks can now include the content of messages. This is useful when building custom reporting or features based on Customer.io activity, such as populating a message/notification center. By default, it’s turned off and you toggle it via your Reporting Webhook configuration page.

Navigation Updates

We redesigned our main navigation for clarity and simplicity based on the analysis of the most common usage patterns. Aside from the new color, you’ll notice a new hierarchy of pages re-organized to reduce the amount of time required to find exactly what you’re looking for.

Comparing old vs new nav menu

Smaller Improvements

  • We continued optimizing our segment-building algorithms to reduce the time it takes to build large segments.
  • When setting up new workspaces, we’ve added shortcuts that remove a few steps when you need to manually add new People.

We’ll see you next month! In the meantime, stay updated with the latest releases and improvements by following Customer.io on Twitter. Questions? Comments? Send them over to win@customer.io.

Join our mailing list for updates on our content and more!