People search is back!
Today, we announce a feature that brings a big improvement to Customer.io, especially to those on our new infrastructure. Previously, if you wanted to find a particular person in your Customer.io database, you had to remember their exact email address, right down to the domain name and extension. Not ideal. This also manifested in our message composer, where you couldn’t search for a particular user at all. Now you can search for people much more effectively in those two spots (the People page and the message composer), and get to the information you need, faster!
What’s changed?Long-time customers will realise that this is a reincarnation an old feature of Customer.io. When implementing Google Cloud, we had to remove some searching and sorting capabilities, until we could return them both in a more scalable way. This is the beginning of that effort!
1. The People pageHere, you can search your whole Customer.io database for a specific person (or people), if you remember a piece of their email address. You can search for the start of the email, or for the domain name (after the @ symbol), in the box at the top: So if you have these people in your database:
acme.comfolks, you can search for them too: