Here’s what’s new and improved in Customer.io lately! We released an easier way to build and customize emails, updated newsletters to allow you to send to unsubscribed folks when necessary, and added options for invoice and technical contact email address specifications.
To make it easier to build and customize responsive emails, we developed Layout Starters: basic arrangements of building blocks — a logo, a headline, social media links, etc. — that you can use as a base to customize your email layouts. You’ll see these each time you click ‘Create Layout’.
On rare occasions, you need to reach out to users who have unsubscribed from your emails with service-related and security messages. When this comes up, you can override our default setting to send newsletters to unsubscribed recipients.
A word of caution: this is for those exceptional moments when it’s imperative to get in touch with people even after they’ve said they don’t want to receive any more emails from you. (We reserve the right to terminate your account if you violate anti-spam laws!)
Many of you ask that we send your invoice to a specific email address rather than to the person who originally created your account. But of course! So we’ve added an option into your account settings to specify a billing email address. We also added a spot for a primary technical contact’s email address so that we can reach the right person in cases of technical issues.
Head here to set those up for your account!
For those of you on our new Google Cloud infrastructure (if you see fly2.customer.io in the app, you’re on GCE)
Oh, and we’ve also upgraded to Ember version 2.16. This speeds up our feature-building and testing workflow, meaning we ship improvements to you that much quicker!