Here’s what’s new and improved in Customer.io in November!
Here is a quick overview of the larger updates to Customer.io this month:
We removed the options to specify “is a timestamp before/after” conditions on event attributes in the segment builder. Customers told us this option was confusing, and we agreed. It didn’t behave as you expected it to, because Customer.io evaluates event attribute filters when the event is received, not as time passes. There were also no use cases that these options enabled, so we removed them!
If you currently have segments using these two conditions, you’ll be able to change them. You then won’t be able to select these conditions again:
The filter option will still be available for use for event-triggered campaigns.
Need a hand re-doing segments using “is a timestamp before/after” filtering on event attributes? Let us know!
The Sample Data ‘Add’ button now works in the Subject field in the email editor. And we fixed a bug where the ‘Add’ button would introduce incorrect Liquid for attributes with forward slashes or dots in the name.
The search function on the People page in GCE works in two ways: you can search by email address — or you can search by segment and attribute filters. You can’t do both at the same time.
We wanted to make the interface reflect this more clearly. Now there’s a toggle to switch between the two modes of searching. Toggling will also clear your current search.
We squashed lots of little bugs, too!
And we also made some performance optimizations to attribute rendering, deleting old drafts, and our plaintext generator. Customer.io is also just a little bit faster!
Questions? Comments? Share them below or send them over to email@example.com.