We kicked off summer in the northern hemisphere and winter in the southern hemisphere with a trio of big releases: a new Analysis Page, Workspace Permissions, and opened up our Collections Beta to everyone. Read on to learn more about our new features and smaller improvements in June.
Metrics for an entire workspace can now be viewed in one location: the new Analysis page! This enables you to compare metrics across multiple campaigns and broadcasts. Reports can be filtered by name, tag, or specific time range then viewed as either a table or a chart.
A Collection is a new way of storing data in Customer.io that allows you to represent “things” that exist in your business. For example, a Collection could be a list of upcoming events, promotions/coupons, or online courses. Within campaigns, you can query those Collections to find the data relevant to each individual person. For more details, check out the docs.
During the Collections open beta, you can use this new functionality with confidence throughout your campaigns, but don’t forget to share your feedback with our product team at email@example.com. We’re actively listening for suggestions to expand Collections in the future!
Workspaces are often used for isolating projects, clients, or apps from each other within a single account. We’ve added the ability to configure user access to only certain workspaces. Admins can now visit the Team Members page to grant and remove these access permissions.
As part of Workspace Permissions, we’ve added a new Workspace Manager role for team members who need to manage a Workspace’s delivery settings, API keys, integrations, imports, and exports. These permissions have been removed from Authors, who are limited to managing campaigns and content. Visit the Team Members page to change team member permissions.
To help maintain the real-time processing performance of your account, we started automatically archiving unused segments. Any segment you have not used in the past 60 days will be automatically archived. This will not affect the messages you are sending in campaigns or newsletters and you can unarchive at any time.