July Release Notes

We were busy in July to continue making Customer.io the best marketing automation tool. The UI design and campaign workflow builder are officially out of beta and have been released app-wide. Read on to learn more about our new features and smaller improvements.

What’s New?

Ad Audience Sync

Are you tired of manually uploading CSVs to create ad audiences? You can now use Customer.io to create segments as audiences on Google and Facebook that automatically sync.

Cratejoy Integration

We released a data integration with Cratejoy, the leading subscription box marketplace, where you can connect your Cratejoy store with a new Customer.io account.

We’re continuing to explore new data integrations, so please let us know at marketing@customer.io what integrations you’d get value from.

New Getting Started Guide

We’ve released a new “Getting Started” guide to help new people in your organization get up to speed on the basics of Customer.io.

Smaller Improvements

  • Added a Swedish translation for the unsubscribe page.
  • The Campaign Journey’s tab now shows the reason why a user left the campaign.

  • You can now add your company logo to your account through the Account Information page.

  • Added a date selector for “is a timestamp between” in Segment conditions.

  • The sidebar navigation can be viewed as a collapsible sidebar when in fullscreen, like when setting up a campaign or broadcast.

  • Our email Drag and Drop Editor now delivers HTML source code in a reduced size. Results will vary, but tests show about a ~15% decrease in size.

What’s Next?

One of the most popular requests we received after launching the new campaign workflow builder was for a branching feature. Branching allows you to send users down different paths depending on the conditions they match. We are working on this now and hope to share an update with you next month.

In the meantime, stay updated with the latest releases and improvements by following Customer.io on Twitter. Questions? Comments? Send them over to win@customer.io.