Built-in Actions

No assembly required. Get started sending automated emails and webhooks right away.

• Email

• Webhooks

Integrate and take action

With a simple setup and a streamlined experience, you can add these messages to your workflows:

• Twilio SMS

• Urban Airship Push

• Slack Message

Unlimited possibilities with the Webhook Action

A Webhook Action lets you use Customer.io to connect with any API, giving you ultimate control over how you communicate.

Learn how to use a Webhook Action with some popular services in our step-by-step guides:

CRM

• Create a Lead in Close.io
• Create a Lead in Salesforce

IoT and Automation

• Send Data to Zapier
• Send Data to IFTTT

Customer Success and Support

• Create a Help Scout conversation
• Send a Delighted NPS survey
• Send a Promoter.io NPS survey
• Create a Zendesk Ticket

Direct Mail and Communications

• Mail a postcard with Lob
• Create a Trello card